RESOURCES

Read through our blog posts and most frequently asked questions by contractors. Use these resources for education and inspiration.

Hard Hat Method: Contractor FAQ Answers

How can I get more leads for my contracting business online?
Focus on building a strong online presence with a Google Business Profile, an easy-to-navigate website, and listings on top contractor directories. Use targeted local ads, collect reviews, and leverage social media to reach homeowners or property managers looking for your services.

What are the best marketing strategies for contractors in 2025?
A mix of local SEO, Google Maps optimization, automated email/text follow-ups, social media marketing, and simple paid ads (like Google Local Services Ads) is working best. Word-of-mouth is still strong, but digital-first strategies help you scale and get found by new customers.

How do I automate follow-ups with leads and customers?
Use a CRM system or marketing automation tool to send scheduled texts, emails, or reminders to customers after they inquire, schedule a job, or finish a project. Automating follow-ups saves time and keeps your business top-of-mind for repeat work.

What’s the easiest way to set up a contractor website?
Platforms like Wix, Squarespace, or WordPress make it simple to build a professional website with templates designed for contractors. Make sure your site is mobile-friendly, lists your services, has contact forms, and is linked to your Google Business Profile.

How can I get my business to show up higher on Google Maps?
Claim and verify your Google Business Profile, add photos, update hours and services, collect reviews, and keep your info up to date. Posting updates and responding to customer reviews also boosts your visibility on Google Maps.

Which CRM is best for blue collar contractors?
Top choices include Jobber, Housecall Pro, ServiceTitan, and HubSpot. Look for a CRM that helps track leads, jobs, and follow-ups—plus integrates easily with your quoting, invoicing, and scheduling tools.

How do I collect customer reviews and get more 5-star ratings?
Ask satisfied customers for reviews right after finishing a job, and send them a direct link to your Google or Facebook review page. Automated follow-ups or simple reminder cards can boost your review count and quality.

What digital tools help contractors save time on estimates and quotes?
Try estimate apps like Jobber, Housecall Pro, or custom quoting tools that let you build and send quotes from your phone or tablet—on the jobsite. Some tools also let clients accept or approve quotes online.

How do I run ads for my construction or trade business without wasting money?
Start with Google Local Services Ads or Facebook Ads targeting your zip code and service area. Set a clear budget, use tracking links, and test ads to see what works. Pause or adjust anything that’s not getting real leads.

Can I use AI or chatbots to answer customer questions after hours?
Yes—many website builders now offer built-in chatbots or connect with tools like ChatGPT, Tidio, or Intercom. These bots can answer common questions, collect contact info, and even book appointments while you’re off the clock.

How can I track which marketing campaigns are actually working?
Set up Google Analytics and call tracking numbers to see where leads are coming from. Use your CRM to tag leads by source (website, Google, Facebook, referrals, etc.) so you can double down on what’s working and cut what’s not.

What’s the fastest way to create and send invoices from the jobsite?
Use mobile apps like QuickBooks, Jobber, or Housecall Pro to build and send invoices from your phone. Some tools also allow clients to pay online, which speeds up getting paid.

How do I keep track of jobs, employees, and equipment in one place?
Project management tools like Buildertrend, Jobber, or ServiceTitan centralize job schedules, employee assignments, equipment checkouts, and client details. Everything is accessible from your computer or phone.

What’s the difference between SEO and AEO for contractors?
SEO (Search Engine Optimization) helps your website rank higher on Google. AEO (Answer Engine Optimization) goes further by structuring your info so Google and AI tools (like ChatGPT) can directly answer user questions—often pulling your info into featured results or voice assistants.

How do I set up online booking or scheduling for my services?
Most contractor CRMs and website builders offer online booking widgets or plugins. Add a “Book Now” button to your website so customers can see your availability and schedule services 24/7.

How can I improve my website’s conversion rate for new clients?
Make sure your website loads fast, looks great on mobile, has clear calls-to-action (like “Request a Quote”), and displays reviews, photos, and trust badges. The easier you make it to contact or book, the more leads you’ll get.

Are there apps that help manage subcontractors and schedules?
Yes—tools like Buildertrend, CoConstruct, and Jobber let you assign jobs, track progress, and communicate with subs in one dashboard. Many also include time tracking and schedule reminders.

What social media channels should contractors use for real results?
Focus on Facebook, Instagram, and Google Business Profile. Showcase before/after photos, testimonials, and short videos of your work. LinkedIn works for B2B contractors, while Nextdoor can help reach local homeowners.

How can I protect my business from fake leads and spam calls?
Use lead capture forms with verification (like CAPTCHA), set up call screening or a virtual receptionist, and never respond to suspicious emails. Quality CRMs and ad platforms also let you block or filter obvious spam.

Where can I get help building custom digital tools for my contracting business?
You can work with specialists like Hard Hat Method, hire a local web developer, or use online platforms like Upwork or Fiverr to find freelancers. For most, partnering with an agency that understands blue collar businesses saves time and ensures you get tools that actually work for you.